• Why is my activation failing?
• What Anti-Virus exclusion rules are needed for Cibecs Endpoint Cloud?
• What happens if I forget the Security Officer password?
• The Agent is continuously indexing
• Running the Logshipper Agent
• How do I change logging levels?
• See all 9 articles

• Old device no longer visible after discovering new device
• What information does the Discovery Agent send to Endpoint Cloud?
• How do I verify that a device received an activation token?
• Where can I find the Endpoint Cloud Discovery Agent log file?
• How should I deploy the Discovery Agent?
• Can I discover non-domain devices?
• See all 8 articles

• Can I backup to a NAS device?
• Vault service fails to start due to system resource constraints
• How to setup your Private Cloud Vault for VPN-less backup
• How do I make my Vault accessible over the internet?
• Where can I find the Endpoint Cloud Private Cloud Vault log file?

• Vault and AD Connector registration fails due to Proxy server certificate requirement

• Server Connection Limit prevents backups from running
• Backup failing - Index metadata not found
• How do I resolve "No Connection" errors?
• Agent Errors reported on backups for multiple devices
• Index out of sync error preventing backup from running
• Troubleshooting Backup Errors
• See all 9 articles

• How long does it take to encrypt files and folders?
• Does Cibecs encryption work with OneDrive?
• Set Up Active Directory Certificate Services

• How often are the profile settings backed up?