Troubleshooting & FAQ
Discovery & Inventory
- Unable to activate this device!
- Old device no longer visible after discovering new device
- What information does the Discovery Agent send to Endpoint Cloud?
- How do I verify that a device received an activation token?
- Where can I find the Endpoint Cloud Discovery Agent log file?
- How should I deploy the Discovery Agent?
- See all 9 articles
Private Cloud Vaults
- How to change the port for vault connections
- What are my options if the vault ran out of storage?
- Can I backup to a NAS device?
- Vault service fails to start due to system resource constraints
- How to setup your Private Cloud Vault for VPN-less backup
- How do I make my Vault accessible over the internet?
- See all 7 articles
Active Directory Connector
Endpoint Backup & Restore
- Server Connection Limit prevents backups from running
- Agent Error - HikariPool-4 SQLSTATE (HYT00), Error Code (50200)
- 403 Forbidden error on Agent
- Unable to decrypt using DPAPI. Invocation of CryptUnprotectedData failed
- Are restore events visible to administrators?
- What does "Server Connection Limit" mean?
- See all 14 articles