Backing up the Cibecs Private Cloud Vault and Connector

Is it required to backup the Vault and/or Connector server?  

The possible failure caused by hardware issues, data corruption, or cyberattacks like ransomware is a genuine concern. To protect client data and ensure system recovery, it is strongly advised to perform regular backups of both on-premises Vaults and Connectors as part of a proactive safeguard strategy.

Note

All Vaults and Connectors hosted in the cloud by Cibecs, are automatically backed up.

What data needs to be backed up?

The entire Vault folder can be backed up, by default located in C:\Program Files\Cibecs\Vault. Change the C:\ to the drive letter where the Vault is installed.

The entire Connector folder can be backed up, by default located in C:\Program Files\Cibecs\Connector. Change the C:\ to the drive letter where the Connector is installed.

Note

If the Vault Database or Index was moved to another drive, those folders would need to be backed up as well.

What databases are used?

    • Berkeley DB is a transactional, high-performance, scalable database used within the application.
    • H2 is a relational database, integrated into the Java application for both the Vault and Connector.

To protect your data, these databases needs to be backed up.

Stop / Start services before and after the backup

Before the backup starts, it is required for the Windows services to be stopped first and again started up afterwards. Most modern backup applications will be able to incorporate stop and start scripts.

For the Vault:

Command Prompt:

net stop “Cibecs Endpoint Cloud Private Cloud Vault”
net start “Cibecs Endpoint Cloud Private Cloud Vault”

Powershell:

stop-service -name “Cibecs Endpoint Cloud Private Cloud Vault”
start-service -name “Cibecs Endpoint Cloud Private Cloud Vault”

For the Connector:

Command Prompt:

net stop “Cibecs Endpoint Cloud Connector”
net start “Cibecs Endpoint Cloud Connector”

Powershell:

stop-service -name “Cibecs Endpoint Cloud Connector”
start-service -name “Cibecs Endpoint Cloud Connector”

 

Regular backups of your Vaults and Connectors are essential to safeguard against hardware failures, data corruption, and cyber threats. It is critical to ensure that both the Vault and Connector folders, and any relocated database folders, are included in your backup plan.

Utilizing modern backup solutions with integrated stop and start scripts can help automate this process. By following the outlined procedures, including stopping the respective Windows services before and restarting them post-backup, you can maintain data integrity and ensure a timely recovery if necessary.