Health State of the Private Cloud Vault
Description
A new Vault Health State beta feature has been added to the Endpoint Cloud Portal, providing a comprehensive health overview of the Private Cloud Vault. This enhancement is available starting with version 3.0.3.
The Vault Health State feature is still in beta and not available by default. If you would like to use this feature, please send a request to support@cibecs.com
Some warnings and thresholds might be changed without prior notice, as feedback is received.
Vault Health State information
Login to Endpoint Cloud and click on the Vault tab. Click on the 3 dots on the far right of the vault in question and select View.
This will display the Vault details with the 7 new key metrics that are used to indicate the health of the Vault.
The vault health state is indicated by icon colours: green is healthy, yellow indicates a warning and orange is critical. A grey icon is used for online / offline status only.
These icons will be shown next to the metrics to indicate the health of each of the components.
- Online
- Protection Agent Backups
- Config Database Connection
- Config Database Backups
- Index Connection
- Datastore Connection
- Storage Available
When a component shows a yellow or orange indicator, a short summary will be present at the bottom to indicate more information about the specific issue.
Metric information:
Online
- Green – Online
- Grey - Offline
- Yellow – Online but no response in the last 4 hours.
- Orange – Online but no response in the last 1 day.
Protection Agent Backups
- Green – Devices are completing their backups.
- Yellow – No devices have performed a backup in 1 day.
- Orange – No devices have performed a backup in 2 days.
Config Database Backups
- Green – The Vault successfully completed a backup of its config database.
- Yellow – The Vault has not completed a backup of its config database in the last 1 day.
- Orange – The Vault has not completed a backup of its config database in the last 5 days.
Config Database Connection
- Green – The Vault successfully connected to its config database.
- Orange – The Vault experienced an issue connecting to its config database and requires immediate attention.
Index Connection
- Green – The Vault successfully connected to its index.
- Orange – The Vault experienced an issue connecting to its index and requires immediate attention.
Datastore Connection
- Green – The Vault successfully connected to its datastore.
- Orange – The Vault experienced an issue connecting to its datastore and requires immediate attention.
Storage Available
- Green – There is enough storage available for the Vault.
- Yellow – Storage below 25% on the Vault datastore drive.
- Orange – Storage below 5% on the Vault datastore drive.
A combination of these events could be present on the Vault, where various indicators are orange or yellow.
Requirements:
The Vault needs to be upgraded to at least version 3.0.3 for these metrics to become available. For older Vaults, the Vault page will only display the online / offline status and a green or orange indicator, as the Vault does not send the new metrics to monitor.
Vault health Alerts may now be emailed by selecting the 'Opt-in to Alerts' checkbox available under the Administrator Email Reporting Settings on the Endpoint Cloud Console.
Email alerts will go out immediately on change of start from HEALTHY to WARN to CRITICAL and a mail will be sent daily thereafter until the state goes back into HEALTHY. On change of UNHEALTHY to HEALTHY an email is not sent out.