Step 1 - Activate your Administrator account

To get started, activate your administrator account so that you can log in and set up your Endpoint Cloud.


When your organization signs up to Endpoint Cloud, an account manager will send you an invite via email. If you do not receive the email, check your junk and spam folders. If you still cannot find the email, contact Cibecs customer support

When you have the email, click Activate Account. Your browser opens the activation web page.  The first time you access Endpoint Cloud, you need to enter a password and then re-enter it to confirm. Click Activate to log in.



Keep this password safe as it cannot be reset. We recommend that you use a secure password manager system to store the password.

If you are the first administrator to log in, you will be assigned the Security Officer role automatically. If you are not the first, you are assigned an Administrator role. (This can be changed later if needed).


The Security Officer role is the highest ranking role, and it allows you to download and register the AD Connector which is used for user authentication.


We strongly recommend that you have at least two Security Officers active on your Endpoint Cloud. Assign a second Security OfficerSee how this is done.

Next: Step 2 - Install the Discovery Agent


Knowledgebase articles:

You can find out about the Endpoint Cloud invites and roles in these articles:

Security Officer Role

Administrator Role

Change the Role of an Account