Change the Role of an Account

If you log in as a security officer, you can change the role of an administrator account. This is useful when you want to upgrade an administrator to security officer, so that they can register the AD connector and restore users' data.


You can only change the role of active accounts.

To change the role of an account:

  1. Log in as a security officer.
  2. Click Settings.
  3. Click Administrators.
  4. Click on the context button ( ... ) for the administrator you want to change.
  5. Click Assign Security Officer.
  6. Enter your password to confirm the change.