Disable Two-Factor Authentication (2FA)
Introduction
Although Two-Factor Authentication (2FA) significantly enhances your Endpoint Cloud security, there may be situations when you need to disable it temporarily or permanently.
To ensure security during this action, an authentication code will be sent directly to your registered email address for verification before disabling 2FA. This page explains how to safely disable Two-Factor Authentication and manage any security considerations related to turning off 2FA.
Disabling Two-Factor Authentication (2FA)
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Navigate to My Settings
Click on your Profile Menu in the top-right corner and select My Settings. -
Locate the 2FA Settings
Scroll down to the 2-Factor Authentication (2FA) section, where you'll see the current status (Enabled). -
Disable 2FA
Click the slider button to disable Two-Factor Authentication. -
Enter Email Verification Code
A verification code will automatically be sent to your registered email address. Check your email inbox, copy the verification code provided, and enter it in the verification fields. -
Confirm and Disable
After entering the verification code, click DISABLE to confirm disabling Two-Factor Authentication.
After disabling Two-Factor Authentication (2FA), your account will no longer require an OTP verification at login. However, you will no longer be able to perform any sensitive actions (e.g., deleting a team) until 2FA is re-enabled. For your account’s security and full functionality, it's strongly recommended to keep 2FA activated at all times.