Enable Two-Factor Authentication (2FA)

Why should you enable 2FA?

Two-Factor Authentication (2FA) adds a critical layer of security, ensuring only authorized administrators and Security Officers can perform sensitive actions within Endpoint Cloud. 

Enabling 2FA is mandatory for a number of key tasks, protecting your organization from unauthorized access or accidental changes.

This guide will walk you step-by-step through the simple process of activating Two-Factor Authentication, so you can quickly secure your account and safely continue managing your Endpoint Cloud environment.

Enable 2FA

The first time you attempt a high-risk operation—such as deleting a team—you'll automatically be prompted to set up 2FA before proceeding.

1. Click on ENABLE 2FA to go to the My Settings page.
   An alternative way to Navigate to My Settings
   Click on your Profile Menu in the top-right corner and select My Settings.
2. Once you're on the My Settings page, enable Two-Factor Authentication by clicking the slider button next to 2FA. The button will switch to the on position, indicating that 2FA has been activated for your account. Refer to the image below for guidance.
   
3. After enabling 2FA, the following popup will appear prompting you to install an authenticator app on your phone. You can choose between recommended apps such as Google Authenticator or Microsoft Authenticator.

4. After selecting your preferred authenticator app (e.g., Google Authenticator), you'll see a QR code displayed, as shown in the image above.

   • If you don't have the authenticator app yet, scan this QR code using your phone's camera to quickly download it from your device's app store.
   • If you already have the authenticator app installed, simply click READY TO SCAN to proceed with setting up your Two-Factor Authentication.
     
5. Once your authenticator app is installed and ready, the next step is to scan the QR code displayed on your screen. After scanning, your authenticator app will generate a unique verification code. Enter this code into the provided fields on the page, then click the ACTIVATE button to finalize your Two-Factor Authentication setup.
   

Now that you've successfully enabled Two-Factor Authentication (2FA), all future logins to Endpoint Cloud will require you to enter your 2FA verification code. Additionally, certain sensitive actions, like deleting a team—which previously could not be performed without 2FA enabled—will also prompt you for this verification, providing extra security to critical operations.

Refer to the image below for an example of performing a sensitive action, such as deleting a team, with 2FA enabled.

Now that 2FA is enabled, let's see Two-Factor Authentication (2FA) in Action